Privacy policy

Al Jenaibi International Automobiles L.L.C, a leading private label in automobile industry incorporated under the laws of Sultanate of Oman (Referred to herein as “Al Jenaibi”, “we”, “our” or “us”) is committed to protecting your privacy online.

This Privacy Policy highlights the personal information Al Jenaibi collects from users when using their website (https:// www.bmw-motorrad.om) or from other sources related to your access. The Privacy policy provides a description of methods by which we collect, store, use and protect the information collected. By providing us with any information on the website, you expressly consent to us to process your personal information in accordance with the terms of the Privacy policy.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ALL THE TERMS OF THIS PRIVACY POLICY.

The data collected about you may be broadly described in the following categories:

• Personal Information: Your name, address, phone number, email address, billing information, IP address, location and other such ‘Personal Information’.
• General Information: We also receive more general information because of your visits to, and the use of the website along with other linked websites. This general information doesn’t identify you personally and could include information such as IP address, duration of time spent on the website, interactions on the websites, and other such ‘General Information’.
• Transaction Information: Date of transaction, total amount, transaction history and preferences. We also may collect data automatically through Cookies and similar technologies in line with your browser settings. For additional information about Cookies, please refer the ‘Cookie Policy’ available on our website.

The ‘General Information’ is to understand how our website is used and to help improve the site. Such information is anonymous and can’t be traced back to you.

By visiting our website or other linked websites to log-in, submit information, and use our services, you unconditionally grant your consent to Al Jenaibi to collect, retain and use your personal information in the manner described in this Privacy Policy.

We may use your personal information for the following purposes:

• To improve the overall look of the website, its content, and functionality.
• To conduct research on the demographics of our users and their preferences.
• To send you information about our products and services.
• To send confirmation details about your bookings.

We will share your personal information with:

• Our trusted logistics or delivery partners and vehicle manufacturers for the purpose of fulfilling your vehicle or parts orders.
• Third party service providers who provide us with services such as marketing, website administration etc.
• Any government authority if required by law.

Please note that the website may contain links to other websites. We are not responsible for the privacy practices of those third-party websites, nor for any other third party to whom we transfer your personal information, according to our privacy policy.

Al Jenaibi operates in the Sultanate of Oman and may transfer your personal data across international borders. This indicates that your information may be processed and stored across borders. We ensure that all data transfers are carried out in compliance with applicable data protection laws such as Oman PDPL and take appropriate security measures to protect your sensitive, personal information.

By using our website and service, you consent to the international transfer of data as described in this policy.

We take the security of your personal information seriously and have implemented a variety of technical and security standards in place to protect your personal information against any unauthorized access, disclosure, accidental loss or destruction of data stored by us. All personal information is stored on a secure server, and the security measures include encryption, secure networks, and regular security audits. Our employees are also trained in data protection best practices to ensure that your information remains secure.

While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. However, we are committed to continually improving our security practices to ensure your personal data is as protected as possible.

The data processed about you is only done with your consent and/or if it is necessary to operate our business, meet our legal obligations.

You have the following rights regarding your personal information, and you can exercise it by submitting a request to dpo@aljenaibiauto.com.

• Right to Access, Review, Modify and Delete
• Right to Correction
• Right to Withdraw Consent
• Right to Data Portability

It is essential that any data we acquire about you is accurate and the latest. In case of any changes during the retention period, please let us know. Marketing promotions consent can be withdrawn by simply clicking on the unsubscribe button in an email.

If any part of the Al Jenaibi website directs you to external sites, please note that those sites are not governed by this Privacy Policy. We encourage you to review their privacy policies to understand how they collect, use, and share personal information.

Al Jenaibi does sell products intended for children. However, we don’t intentionally collect or store children’s personal data.

Note: If we become aware that a child under the age of 13 has shared personal information with us, we will use that information only to inform the child that we require parental consent before collecting any personal information.

If you have any concerns regarding our use of your information, we encourage you to contact us directly first so we can address the issue. However, you also have the option to reach out to the relevant data protection authority:

• Ministry of Transport, Communication, and Information Technology (MTCIT), Sultanate of Oman

You can visit their website or write to them for further assistance.

Al Jenaibi may update its Privacy Policy due to changes in law or business practices. We recommend reviewing the policy periodically. By using our website, you agree to the current terms. If you have any questions or feedback, please contact us at dpo@aljenaibiauto.com.

If you have questions about this Privacy Policy, please contact us at the following address: dpo@aljenaibiauto.com.

Head Office departments, Regional Offices and Business Units of Al Jenaibi including employees, vendors, contractors, consultants, temporary staff and other workers comply with Al Jenaibi “Website Privacy Policy”.

Non-compliance or violation to the policy could be subjected to disciplinary actions(s). Disciplinary action shall be in accordance with the severity of the incident, as determined by an investigation, and may include but not limited to:

• Loss of access privilege to information assets
• Other actions as deemed appropriate by Group People and Legal departments.

Any exceptions in adhering to this policy and its clauses must be approved by Al Jenaibi Information Security Team and HR Department Head, with a valid business justification. This must also go through Al Jenaibi exception process, for review and approval by the concerned stakeholders, which in turn require Al Jenaibi Change Management process to be adhered to.